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General Manager

General Manager

Job Description

1. Position Overview

The General Manager at Neyra Ubud by ELEMENTIS is a forward-thinking leader responsible for driving the wellness resort's operations while embracing innovation, AI, and community engagement to enhance guest experiences. This role involves overseeing all departments, ensuring exceptional service and seamless operations while implementing cutting-edge wellness programs and sustainable practices. By leveraging AI technologies for operational efficiency and personalized guest services, the General Manager fosters a culture of continuous improvement and creativity. Additionally, building strong community partnerships is essential, as the General Manager seeks to integrate local culture and expert resources into the resort's offerings. Ultimately, this position aims to establish ELEMENTIS as a premier sanctuary for well-being, where innovation, community, and nature coexist harmoniously.



2. Responsibilities

Satisfying guest needs and exceeding their expectations by projecting a positive hotel image through proper grooming, appropriate verbal communication, and taking responsibility for guest needs.



3. Qualifications

A seasoned hospitality professional with a proven track record in General Management or similar leadership roles, particularly in wellness or resort environments.

• A champion of sustainability, with practical experience in implementing eco-friendly practices and community-focused initiatives.

• A motivational leader who thrives on inspiring teams to deliver outstanding service and foster a positive workplace culture.

• A strategic thinker, skilled in managing budgets and performance metrics with a focus on continuous improvement.

• A creative innovator, eager to explore new ideas that enrich guest experiences and set Neyra Ubud by ELEMENTIS apart.